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Cultural Boundaries: Service
Intercultural Competences
a.k.a
What works and what doesn't in intercultural relationships
trans-la-tion

You need knowledge, nuance, and not a little flexibility to act in intercultural contexts and forge working intercultural relations. You need to know why somebody consistently shows up late for no apparent reason, why an employee needs to ask permission to go to the bathroom, why your critique of an assignment was met with offense and not gratitude, and why losing face means something to somebody and nothing to others. Through evidence-based knowledge, best practices, and simple tools, our programs will help you learn to bridge cultural gaps and work effectively with people regardless of their cultural imprint – it’ll help you begin to cook with the most valuable ingredients you’ve got in your pantry.

What are Intercultural Competences?

It’s a little like IQ or emotional intelligence (EQ), but for intercultural contexts – it’s mental flexibility for cultural situations, a mixture of humility, knowledge, empathy, and self-monitoring that helps you adapt to specific cultural contexts and best interact with people from those cultures.

A culturally intelligent person is an expert at making everybody feel comfortable while navigating widely different norms. This is super important for creating a culturally inclusive environment. And luckily, CQ isn’t a static thing (neither are IQ or EQ, of course) – it’s something that you can learn, which is where we come in.

Image by Geraldine Lewa
Who needs us?

A homogeneous well-trained team has many advantages. However, this advantage melts away in a globally competitive environment with creative challenges. The answer is the development of diversity, inclusive company culture, and cultural intelligence.

Decision makers who

  • Find and retain talent.

  • Build and motivate diverse teams in all parameters, in terms of gender, ethnicity, age, profession, and cultural background.

  • Improve their team's motivation and ability to work with diverse groups.

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  • Lack of innovative thinking

  • High employee churn

  • Confused communication and regular conflicts

  • Lack of motivation

  • Low efficiency

When do you need us?
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What results can you expect?
  • Better collaboration and engagement.

  • More advanced decision-making competencies.

  • A higher level of cultural intelligence.

  • Better self-knowledge and awareness.

Approach
Cultural Intelligence
  • Here we introduce Cultural Intelligence and all the research behind it.
  • We also bring in the four components of CQ – Drive, Knowledge, Strategy, and Action.
Bridging the difference
  • We’ll simulate cultural clashes.
  • You’ll learn to form better strategies for working crossculturally.
  • We’ll cover the best practices and some illustrative case studies.
Diversity
  • Why should diversity benefit a group or a team?
  • What’s the evidence behind the beneficial effects of diversity?
  • ​What separates benefiting from cultural diversity and failing because of it?
Implement
  • Here’s the concrete stuff – how do you use CQ to achieve goals in your cross-cultural activities
  • We also do some group reflections to make everything stick long past the class.

In today’s fast-paced global market, success often hinges on how well your teams and leaders can navigate cultural differences. Whether it’s working with international partners, leading a diverse team, or expanding into new markets, the ability to bridge cultural gaps can be the difference between thriving and merely surviving.

 

At Cornelis Consulting, we specialize in helping businesses like yours tap into the power of intercultural competence. Here’s how we can help your company reach new heights:

 

  • Boost Global Teamwork: We teach your teams how to communicate and collaborate more effectively across cultures, reducing misunderstandings and enhancing productivity.

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  • Succeed in Cross-Border Deals: Our insights equip your team to manage cultural nuances in negotiations, ensuring smoother and more successful international partnerships.

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  • Engage and Retain Top Talent: We help create inclusive environments where multicultural teams feel valued and engaged, leading to higher retention rates and team satisfaction.

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  • Develop Culturally Savvy Leaders: Our leadership training sharpens cultural intelligence, empowering your managers to lead with confidence in global settings.

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  • Minimize Risk in International Mergers: We guide you through the cultural complexities of mergers and acquisitions, ensuring smoother transitions and cohesive teams.

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  • Balance Global Growth with Local Culture: As your business expands globally, we help you adapt to local cultures while maintaining your company’s core values and identity.

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  • Resolve Cultural Conflicts: When cultural misunderstandings arise, we offer practical solutions that get teams back on track quickly.

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Why This Matters for You:

 

With an increasingly global workforce and international reach, intercultural competence isn’t just a nice-to-have; it’s a must-have for sustainable growth. Our approach helps you leverage the full potential of your diverse teams, improving collaboration, performance, and business outcomes.

Workshop: 2 - 4 hours

In the framework of our CQ – Leadership Masterclass program, the participants not only can become familiar with international by establishing successful and efficient business relationships
relationship, but they can also acquire managerial and strategic knowledge that gives them the opportunity to
that diversity and inclusion are integrated along the economic interests of the organization
the advantages of its culture and interpret it along the cultural dimensions of international economic
their relationships. They can gain knowledge about what works well and what should be avoided
in an intercultural context. The training participants will learn how to bridge the
cultural gaps and function successfully in their global relationships. At the end of the training, the participants are personalized
they leave with a strategy.
Leadership training based on Cultural Intelligence
helps the participants with their implicit assumptions and
in understanding their prejudices. Besides that
seeks to improve their motivation and
their abilities in the various, culturally different
for cooperation with groups and the
to motivate groups.
The purpose of the training is to develop the participants
• ability to cooperate
• self-knowledge
• cultural intelligence
• decision-making competence
During the periodical remeasurements and consultation
t h e s t r a t e g y of t h e power
for checking.


Duration: 2 days

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CQ - Leadership Masterclass

CQ - Leadership Foundation

The CQ – Leadership Foundation program is a 1-day training in which the participants are Similar to the CQ – Leadership Masterclass program, they receive theoretical training and they learn the practical application of the tools. In this case, the individual strategy development and deepening already take place in the consultation period after the program.

 

Duration: 1 day

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